Villa Brillante Ibiza

Terms & Conditions

SERVICE DESCRIPTION

www.villabrillanteibiza.com is the presentation website of Villa Brillante Ibiza and offers an on-line booking service with immediate confirmation depending on availability;

  1. RESERVATIONS

Reservations can be made online through our reservation system;

  1. RESERVATION GUARANTEE

To guarantee the reservation, the initial payment of 30% of the total value is required. At the time of booking the customer can choose the payment method of the initial payment in the following ways: credit card, bank transfer or paypal. The remaining amount will be paid on the arrival at the Villa and the customer can decide the payment method between cash or credit card.

Only for reservations NON REFUNDABLE   the payment is required for the 100% of the total at the time of booking;

  1. CONFIRMATION

All reservations have immediate confirmation based on availability, the reservation is confirmed by email sending the receipt to the email indicated on the reservation;

  1. CREDIT CARD AS GUARANTEE

Credit card details are required to guarantee the reservation, the credit card will be charged with the required 30% in the event that the customer has decided to pay the initial deposit using this method and will have to pay the difference on arrival at the building. Credit card information is processed securely and in a strictly confidential manner. Charges can be debited separately because of no-shows, non refundable reservations cancelled  and at-the-time-of-reservation-full-payment reservations  cancelled; there will be also charges in case of structure, furniture and home appliances  damage.

  1. CANCELLATION POLICY

In case of cancellation, the reference date will be the one in which the email was sent by the client communicating the cancellation. If you wish to cancel your reservation, please refer to the instructions, in the Cancellation Terms and Conditions section, provided in the confirmation email. For reservations cancellation before 30 days of the arrival date, the cancellation is free. For reservations cancellation within 30 days before the arrival date or if in the arrival day the customer do not show up, the 30% of the total amount, which was paid as deposit, will be retained;